The complete debt collection solution for independent schools
Redwood Collections are the trusted name in debt collection for independent schools, collecting more than £5 million in unpaid fees each year - compliantly and fairly. Representing more than 500 schools and trusts, our levels of service and performance are unmatched in the industry.
Flexible and contract-free
We do not ask clients to enter into a fixed a formal contact (unless preferred), nor do we charge joining fees or monthly charges. We simply charge a 15% commission on monies recovered, with legal services charged on a case-by-case basis at competitive rates
We have collected more than £14,000,000 of unpaid school fees for independent schools, with almost two thirds of debts referred to us resulting in successful collection. All this with extremely low complaint levels and our clients’ impeccable reputations upheld.
Appropriate legal action
For cases requiring additional lean, we are vastly experienced in recommending the right kind of legal action to instigate against your debtors. We drive forward legal action in-house, saving our clients from over-involvement in a lengthy process.
Regulation & accreditation
Redwood Collections are authorised by the Financial Conduct Authority, registered with the Information Commissioners Office, ISO:9001 accredited, comprehensively insured and long-standing members of the Credit Services Association.
Communication & reporting
We believe in keeping our schools fully informed of the progress of their cases. To this end all our clients are assigned a dedicated account manager and given his/her direct contact details. We also provide online case access and monthly reports in hard copy.
Continual Investment in the latest information technology allows us to provide clients with real-time insight into the progress of their cases. Our web-based portal can be accessed securely from any internet-enabled device, offering up to date case notes, financials and on-demand reports.