Burgess Hill Independent Girls School Excels in Debt Recovery through Effective Debtor Tracing and Payment Plans

Founded in 1906, Burgess Hill School for Girls is an independent school in West Sussex, Southeast England. Rated as excellent, the school is known for its holistic approach to education, nurturing individuality, creativity and emotional intelligence in girls aged 2 to 18. With a strong sense of community, the school prioritises partnerships and collective growth.

The challenge 

Balancing financial stability with strong parent relationships is vital for delivering exceptional education. Like many independent schools, Burgess Hill School faced challenges in ensuring timely tuition payments. 

Over the years, Burgess Hill School has referred over 50 cases to us, each requiring a careful and sensitive approach unique to their circumstances. The close relationship between the school and parents meant that protecting the school’s reputation was a priority, alongside upholding ethical standards and strengthening their long-term relationships.

Our approach 

We managed each case for Burgess Hill School with professionalism, discretion and a strong focus on maintaining positive relationships with parents.

In one case, we utilised address verification and legal support integration through our debtor tracing service. This allowed us to re-establish communication by pin-pointing the debtor’s location and proceed with the necessary legal measures

A common solution for many of Burgess Hill School’s cases was setting up payment plans. Clear communication outlining the amounts and setting up a monthly payment period provided reassurance and clarity to the school. This approach also proved to be fair and sustainable for the debtor, ultimately leading to successful clearance of their debt.

Outcome 

With our advanced debtor tracing service and flexible payment options, we successfully helped Burgess Hill School recover outstanding fees while preserving their school’s relationships with parents. Our approach allowed the school to focus on delivering high-quality education without the administrative burden of overdue payments. 

By offering tailored debt recovery services on a case-by-case basis, we built trust with the school, allowing them to continue providing outstanding education while maintaining financial stability.