Tell us about your debt in just a few minutes.
Leverton & Sons Ltd is an esteemed independent, family-run firm of funeral directors based in Camden, London. Founded in 1789, the company boasts a rich history spanning over 200 years, during which it has established itself as a leading provider of funeral services. Leverton & Sons is distinguished not only by its longevity but also by its role as the current funeral directors to the Royal Household. The firm manages approximately 1,000 funerals annually, with notable past clients including George Orwell and Margaret Thatcher.
Their mission is to achieve the complete trust of their clients by demonstrating professional skills and knowledge, meeting individual needs, and exceeding expectations. Building strong relationships with suppliers enhances the firm's ability to meet deadlines and maintain high standards.
The challenge
While Leverton & Sons excels in providing dignified funeral services, the company faced challenges in managing debt collection. Given the sensitive nature of their work, they required a delicate approach to financial matters, ensuring clients were treated with respect and empathy in debt-related communications. They required a debt collection partner who understood the funeral profession's unique demands and could operate effectively within this context.
Our approach
We developed a tailored solution, combining our Collections and Redwood Credit Management services to reflect the care and professionalism their clients expect.
Our approach prioritised empathy and discretion at every stage, ensuring all communication was handled with respect. Throughout the process, we maintained full transparency, keeping Leverton & Sons informed on progress and outcomes at all times.
Outcome
By aligning our methods with the company’s values, we ensured all debt collection activities were conducted with the highest standards of dignity and respect, allowing Leverton & Sons to focus on their core mission of providing exceptional funeral services. We've helped to strengthen their financial operations, ensuring sustainability and the ability to continue serving clients with integrity.
We're proud to have collected millions of pounds for businesses spanning numerous industries.
See a sample of our success stories.
See a sample of our Funeral success stories.
To recover bad debts from non-payers, simply turn to the team who have helped many others in your position recoup what they are rightfully owed.
From one-off bad debts to ledgers that require more regular attention, we’re here for you.
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