Collections
For you, being on the wrong end of a bad debt is rare. For us, recovering a bad debt is routine. But even when your debt is a one-off, we still give our all.
Collections
For more accurate forecasting, reduced admin, comprehensive auditing, and a cost-effective improvement to your sales ledger, our Collections + service has much to offer clients with a high volume of accounts that require processing in-line with pre-agreed workflows.
Independent Schools
We're market leaders and the go-to name for credit control guidance and debt collection in the Private Education sector. Proudly representing more than 750 schools and trusts, we have an enviable reputation for getting results. Highly experienced in recommending the right legal action to employ against your debtors, we also ensure you receive regular progress updates through an account manager dedicated to your case.
Redwood Credit Management
At Redwood Collections, we believe that prevention is always better than cure. Our Credit Management service is ideal for clients who don't yet wish to sever their relationship with a customer. We employ a customer service approach to chase up a debt earlier to resolve any queries before they arise and allowing you to maintain your relationship with a customer.
Commercial debt collection
Credit control can be a time-consuming business with few things as frustrating as having to endlessly chase invoices before you receive payment. For a small business, there simply aren’t enough hours in the day to dedicate to debt management, while even larger companies with dedicated credit control staff frequently need a hand with stubborn debtors. This is where our experience, expertise and a professional approach can prove priceless.
Legal and insolvency services
We have extensive experience of both corporate and individual insolvency actions. Our expertise in this legal field means we can instigate insolvency proceedings immediately, once we have concluded that our collection efforts have been exhausted.
Unlike most debt collection agencies, we also retain a panel of highly regarded solicitors and insolvency practitioners, meaning we can offer almost instant professional and effective solutions to your litigation and enforcement needs. Solutions that dovetail seamlessly with our core debt recovery services.
Trace and investigation
Tracing and investigating absconding debtors is one of the major strengths of our business. Alongside our highly experienced investigation professionals and information databases, we have invested in state-of-the-art information technology systems to trace debtors through their credit footprint.
From commercial tracing to ‘gone away’ missing people, we can locate and re-establish contact to pave the way for further debt collection activity. All our trace and investigation activity is conducted professionally and compliant with the Data Protection Act 2018 (GDPR) and Credit Services Association (CSA) Code of Practice.
Asset tracking
As part of establishing a complete financial profile of debtors, we can compile the net assets of individuals or businesses. A full asset report on the debtor gives our clients the ability to make strategically informed decisions on how best to proceed.
Going beyond electronic and database research, our services can include discreet site visits by our field agents to establish viable valuation estimates of premises, equipment, and business activity. Working at both pre-contract and post-debt stages of business, our asset tracking and credit check services offer a complete financial picture of your customers and their business.
International collections
To provide our clients with a truly global service, we have strategic partnerships with overseas agents. Wherever your debtor is in the world, we can reach them through our network of trusted partners. Referring an overseas debt incurs a nominal handling fee to cover the necessary administration costs, after which we operate on the same ‘no collection, no commission’ basis as our domestic debts. Please note, international rates vary due to geographic, political, and legislative differences.
