Collections
For you, being on the wrong end of a bad debt is rare. For us, recovering a bad debt is routine. But even when your debt is a one-off, we still give our all.
Collections
For more accurate forecasting, reduced admin, comprehensive auditing, and a cost-effective improvement to your sales ledger, our Collections + service has much to offer clients with a high volume of accounts that require processing in-line with pre-agreed workflows.
Independent Schools
We're market leaders and the go-to name for credit control guidance and debt collection in the Private Education sector. Proudly representing more than 750 schools and trusts, we have an enviable reputation for getting results. Highly experienced in recommending the right legal action to employ against your debtors, we also ensure you receive regular progress updates through an account manager dedicated to your case.
Redwood Credit Management
At Redwood Collections, we believe that prevention is always better than cure. Our Credit Management service is ideal for clients who don't yet wish to sever their relationship with a customer. We employ a customer service approach to chase up a debt earlier to resolve any queries before they arise and allowing you to maintain your relationship with a customer.
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High performance
We have collected more than £50,000,000 of unpaid school fees, with almost two thirds of debts referred to us resulting in successful collection. All achieved with extremely low complaint levels, with our clients’ impeccable reputations maintained.
Flexible and contract-free
We do not ask clients to enter into a fixed contract (unless preferred), nor do we charge joining fees or a monthly retainer. We simply charge a typical 15% commission on monies recovered, with fees for legal services applied on a case-by-case basis at competitive rates.
Appropriate legal action
For cases requiring additional lean, we are vastly experienced in knowing the right kind of legal action to instigate against your debtors. We drive forward legal action in-house, saving our clients from over-involvement.
Communication and reporting
We believe in keeping our schools fully informed of the progress of their cases. To this end, all our clients are assigned a dedicated account manager and given his/her direct contact details. We also provide online case access and monthly reports in hard copy.
ParentCheck+
Unique to Redwood Collections, this informative innovation enables powerful batch screening of your customer list, scanning hundreds of worldwide databases maintained by governments and other organisations. Find out more here.
