Debt Recovery for SMEs

“As an SME who primarily works for large national and international student accommodation providers, we often find that we are not at the top of their creditors list, which can have a major impact on our cashflow projections.

Due to having a close working relationship with all our customers we are always concerned about sending any overdue invoices to a collection agency and will only do so as a last resort. We therefore searched for a collection agent who shared the same values of customer service and flexibility we strive to achieve.

Every time I have had to utilise Redwood to collect an unpaid invoice our dedicated account manager has ensured I am kept up to date with the situation and all outstanding balances have been received promptly without the need to issue a country court judgment. At every stage of the collection process, I am well informed of all costs and future costs which is a process that allows me to make an informed decision on what I want to do next.

All in all, I would strongly recommend any company, large or small, to use Redwood Collections for all their debt collection requirements.”

“It was good to know that we had a professional body behind us. Everyone I dealt with from the start has always been very helpful. It was also good to receive the monthly case reports, these kept us up to date with everything that was going on behind the scenes.

In the past when I’ve had to deal with a debt collection agency they’ve never been forthcoming with information and I was always chasing them. Probably why a lot go out of business!!

Thank you again and at least we’ve managed to settle this matter without having to go to court.”

“We have used about 3-4 debt collection agencies over the last 4 years, and we had little success, and have usually ended up spending more money to chase bad debtors who didn’t pay.

Redwoods have thus far been fantastic, their small fee is well worth it, and they work hard to ensure debts are paid. Also, their client communication is excellent.”