8-Day Turnaround: 

How Redwood Collections Recovered Titan Containers' Outstanding Debt

Titan Containers is a global storage solutions company established in 1987 with an extensive presence across 90 countries. They have a fleet of more than 50,000 containers across 100+ sites across Europe, the Americas and Asia and have served industry-leading companies including Vestas, Tesco and Sonoco.

Challenge

Titan Containers approached us soon after the invoice fell into arrears, allowing us to act swiftly in contacting the debtor. Although the debtor made the payment promptly, they disputed the applied fees, claiming to have paid the client before receiving our letter. Following proper procedures, we provided the debtor with evidence that their claim was incorrect, and we received full payment for the fees the following day.

The Approach

We promptly took on the case, thoroughly assessing the situation and making direct contact with the debtor. Our team addressed the fee dispute quickly, ensuring clear communication between all parties. By leveraging our expertise in negotiation and dispute resolution, we quickly gained the debtor’s cooperation and resolved the disagreement. 

The Outcome

In just 8 days, we successfully recovered the full amount owed, including the disputed fee. This quick turnaround allowed Titan Containers to focus on their core business operations without the burden of prolonged debt recovery efforts. The efficiency of our process and the satisfactory resolution further strengthened Titan’s client relationships and upheld their reputation in the industry.